Personal data privacy policy

PERSONAL DATA PRIVACY POLICY

This policy (the "Policy") details the policy of Renaissance World Tour Shop and/or its affiliates (hereinafter "we", "us", "our", "Renaissance World Tour Shop") with respect to personal data and cookies. This Policy is intended to inform you of the conditions under which Renaissance World Tour Shop collects your personal data, the reasons for which this data is collected, the use that is made of it and your respective rights. It applies to all information provided by you or collected by Renaissance World Tour Shop during your interaction(s) with us.

 

Renaissance World Tour Shop, as the data controller, attaches great importance to the protection and respect of your privacy. As this is an important subject, we invite you to read the Charter carefully in its entirety to know and understand our practices regarding the processing of your personal data. This Policy sets out the rules for the personal data of all our customers and prospects, regardless of the channel through which the data is collected.
When we refer to our Platform, we mean any of the digital, and/or physical, channels and/or means you may use to interact with us via the website, https://www.renaissanceworldtourshop.com (the "Site"), by mail or by telephone.
 When using our Platform, Renaissance World Tour Shop may process personal data about you that we have collected from you or that you have provided to us.

 

As soon as you use our Platform, you are subject to the Charter in force at the time and signify that you accept the latter. As we can modify our Charter at any time under the conditions provided in Article 6, we invite you to check it before each use of our Platform.

 

  1. GENERAL INFORMATION

The persons responsible for the processing of your personal data are :

- Renaissance World Tour Shop

 - Shopify Inc.

ATTN: Chief Privacy Officer 151 O'Connor Street Ground floor, Ottawa, ON K2P 2L8 Canada

Therefore, we have jointly established guidelines and are responsible for the processing and protection of your personal data.
Through our Platform, you may be asked to provide Renaissance World Tour Shop with personal data, for example, when creating a customer account, ordering products or subscribing to the newsletter.
 Renaissance World Tour Shop may also collect certain information related to your navigation on the Site, under the conditions more fully described in the section "Cookies" below.
 

  1. DATA CONCERNED

 The data we collect and use varies depending on the products, services or features you want. The personal data that we collect or that you choose to provide to us, includes in particular:


 - identification data, such as your first name, last name, telephone numbers, home address to deliver your order, e-mail
address to send you the newsletter, photographs that you provide;

- economic and payment data, such as payment card data, data related to your purchases, orders or returns;


 - electronic identification data available on or from your computer (such as "cookies" or "IP addresses"). Your electronic identification data makes it possible to identify or geolocate (without being more precise than the city) your connection terminal or the pages consulted on the Site during your navigation and are generally insufficient in themselves to identify you in a nominative way. For more information on the browsing information collected, please see Article 5 on cookies;


 - data about your online purchases (e.g. type, quantity and price of products purchased);


 - data about your tastes and preferences, such as your preferences for our collections, your color preferences, your habits and your size.

 

  1. YOUR RIGHTS

In accordance with the regulations in force, you have various rights concerning your personal data. These rights can be exercised directly and at any time by contacting us via the contact form, simply indicating the reason for your request and the right you wish to exercise. In case of doubt about your identity, we may ask you for a copy of your identity card or other proof. The rights you have are the following:

- The right of access: The right to request a copy of the personal data we hold about you. If your request is unjustified or abusive, we may charge you a fee for this request.
 

- The right of rectification: The right to request the correction of erroneous personal data that we have on you. We would like to remind you that if you have a customer account, you have the possibility to access the section corresponding to your personal data in order to modify or update them. You will have to make sure that these data are true and exact. You also agree to inform us of any change or modification of this data. We also remind you that in principle you should only communicate your own personal data and not those of a third party. Any damage or loss caused by providing incorrect or incomplete information in our data collection forms is the sole responsibility of the user of our Platform.


 - The right to erasure: The right to request the deletion of your data, when one of the following conditions is met:
o your personal data is no longer necessary for the purposes,
o you have withdrawn your consent and there is no other legal basis for continuing to process your personal data,
o you have exercised your right to object in a valid manner,
o the processing of your data is not lawful,
o or your personal data needs to be deleted to comply with a legal obligation.

 There are, however, cases where you cannot exercise your right to erasure, even if one of these conditions is fulfilled (e.g. when the processing of your data is necessary for the freedom of expression and information, for compliance with a legal obligation, for the contestation/exercise/defense of a legal claim or for statistical, archival purposes of public interest, scientific or historical research).
 

- The right to object: The right to object on grounds relating to your particular situation to the processing of your personal data based on our legitimate interest. In this case we will stop processing your data, unless we have a legitimate reason to continue processing your data. If your data is used for commercial prospecting purposes, you have the right to object to this without having to justify yourself.
 

- The right to restrict processing: The right to request, in certain cases, the temporary suspension of the processing of some of your data or the retention, if you need it, for longer than necessary.
 

- The right to portability: If the processing of your personal data is based on your consent or the performance of the contract and if the processing is carried out by automated means, you will have the right to request the receipt of your data in a structured, commonly used and machine-readable format so that it can be transferred to another entity, provided that this is technically possible.
 

- The right to set out instructions on what to do with your personal data in the event of your death.

You also have the right to lodge a complaint with a supervisory authority, in particular in the Member State in which you are habitually resident, work or where the breach is alleged to have occurred, if you consider that the processing of personal data concerning you constitutes a breach of the applicable regulations. In France, the supervisory authority is the following: Commission Nationale de l'Informatique et des Libertés (CNIL), 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07, Tel: +33 1 53 73 22 22.

You also have the right to withdraw your consent, at any time, for any processing that is based on consent. To simply unsubscribe from our newsletter, simply click on the unsubscribe link on each email.

 

  1. MANAGEMENT OF PERSONAL DATA BY RENAISSANCE WORLD TOUR SHOP

4.1 PURPOSE AND LEGAL BASIS OF DATA COLLECTION

The following table helps you understand what Renaissance World Tour Shop uses your personal data for (the "purpose") and the legal basis (the "legal basis"):

4.2 DATA RETENTION PERIOD

The length of time we keep your data is determined by the purpose for which it was collected. If this purpose is fulfilled, your data will be archived, deleted or made anonymous (e.g. for statistical purposes).
 Initially, the data is kept for a period that does not exceed the time required for the purposes for which it was collected:

Secondly, regardless of the retention period necessary to achieve the purpose of the data processing, it may be justified for us to archive your data for a limited period of time, in a secure manner and with restricted access, for various reasons:

  • To comply with a legal obligation to retain data (e.g. retention of personal data for accounting purposes is 10 years).
  • To protect ourselves against a possible liability action following the processing of your personal data. In order to manage pre-litigation and litigation, we may archive your data for evidentiary purposes during the period in which our responsibility could be engaged (duration of the related prescription: civil, commercial, etc.).

Once the retention period imposed by the law has expired and any actions have been prescribed, your personal data will be deleted or anonymized.

 

4.3 RECIPIENT OF THE DATA

Your personal data is intended for use by the Renaissance World Tour Shop departments concerned by your requests.
 However :

  • When you order a product on the Site, the personal data you provide in connection with the order is intended for Renaissance World Tour Shop and other companies within the group (such as our warehouses), or its subcontractors, in charge of executing the order.
  • The processing of your personal data is authorized to third parties that we use in order to provide certain services.
     These include:
  • technical, logistics, transportation and delivery service providers,
  • service providers related to customer service and marketing,
  • payment service providers and fraud detection and prevention entities. Only when you give us your consent, we may share your data with certain business partners.

 

In any case, there is no transfer outside Europe and Renaissance World Tour Shop does not transmit your personal data, except :
:

  • If Renaissance World Tour Shop needs to share this information with third parties to provide the service you request, or
  • If Renaissance World Tour Shop is requested by a judicial or other administrative authority to provide information, or
  • If you have given your prior consent to share this information.

 

In this case, the transfer of your personal data outside of Europe will be carried out with appropriate safeguards in place and the security of your data will be maintained.

 

Renaissance World Tour Shop may transfer your personal information to law enforcement agencies, regulatory authorities, government agencies or third party companies in order to comply with a court order, subpoena, demand, search or other legal or regulatory requirement or request. Such transfer may also be made for fraud protection purposes or to investigate possible crimes.

 

4.4 DATA SECURITY

Renaissance World Tour Shop has taken all reasonable precautions to preserve the confidentiality, integrity and availability of the personal data processed and to prevent it from being distorted, damaged, destroyed or accessed by unauthorized parties. Technical and organizational security measures have been put in place for this purpose.

 

However, Renaissance World Tour Shop does not control all the risks related to the operation of the Internet and draws the attention of Internet users to the existence of possible risks inherent to its use and operation.

For the purposes of technical storage of your personal data, your data will be centralized at the following providers:  - Shopify, in Canada

 Renaissance World Tour Shop attaches the greatest importance to the protection and security of its information systems. Tools have been put in place to allow Renaissance World Tour Shop to detect possible security breaches. These tools may incidentally lead to access to personal data by the security teams. This data will be collected and processed exclusively for the purpose of managing these vulnerabilities and in compliance with the applicable regulations on the protection of personal data.

 

  1. COOKIES AND CONNECTION TESTS

5.1 WHAT IS A COOKIE?

A cookie is a text file that may be stored in a dedicated space on the hard disk of your electronic equipment when you consult an online service using your browser. A cookie file allows its issuer to identify the terminal in which it is stored, during the period of validity or storage of the cookie.

 

5.2 COOKIES ISSUED ON THE SITE

When you connect to the Site, Renaissance World Tour Shop may, subject to your choices, install various cookies that allow it to recognize the browser you are using during the period of validity of the cookie concerned.
 The purpose of cookies is to -
to establish statistics and volumes of frequentation and use of the various elements composing the Site (headings and contents visited, path), allowing Renaissance World Tour Shop to improve the interest and ergonomics of the services, as well as the visibility of the published contents;
- to allow or facilitate your navigation on the Site, or to provide you with the online communication services that you request during your navigation, and thus:
§ to adapt the presentation of the Site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to the Site, according to the hardware and software for viewing or reading that your terminal has;
§ to memorize information relating to a form that you have filled out on the Site (registration or access to your account) or to products, services or information that you have chosen on the Site (subscribed service, contents of an order basket, a wishlist, etc.);
§ to allow you to access reserved and personal spaces on the Site, such as your account, thanks to identifiers or data that you may have previously entrusted;
§ to implement security measures, for example when you are asked to log in again to a content or service after a certain period of time;
§ to share information with advertisers on other websites in order to provide you with relevant advertisements in line with your interests. For this purpose, we use advertising cookies.

 

5.3 COOKIES ISSUED ON THE SITE BY THIRD PARTIES

Renaissance World Tour Shop may include on the Site computer applications from third parties, which allow you to share content from the Site with others or to let these others know your consultation or your opinion concerning a content of the Site.
 The issuance and use of cookies by third parties is subject to the privacy policies of those third parties.
 Renaissance World Tour Shop does not control the process used by social networks to collect information about your navigation on the Site. Renaissance World Tour Shop invites you to consult the privacy protection policies of these social networks in order to learn about the purposes of use, particularly advertising, of the browsing information that they may collect through these application buttons. These protection policies must allow you to exercise your choices with these social networks, in particular by configuring your user accounts for each of these networks.
 The Site may contain cookies issued by third parties (communication agency, audience measurement company, etc.) and allowing them, during the validity period of these cookies, to collect navigation information relating to the Terminals consulting the Site, and in particular in order to measure the effectiveness of paid referencing campaigns with search engines.

 

5.4 YOUR CHOICES REGARDING COOKIES

Several possibilities are offered to you to manage the cookies. Any settings you make may affect your Internet browsing and your access to certain services requiring the use of cookies.
 You can choose at any time to express and modify your wishes regarding cookies, by the means described below.
 You can configure your browser software so that cookies are stored in your terminal or, on the contrary, that they are rejected, either systematically or according to their sender.
 You can also configure your browser software so that you are offered the option of accepting or rejecting cookies from time to time, before a cookie is likely to be stored on your terminal.

(A) THE COOKIE AGREEMENT

The recording of a cookie in a terminal is essentially subject to the will of the terminal user, which he or she can express and modify at any time and free of charge through the choices offered by his or her browser software. If you have accepted in your browser software the recording of cookies in your terminal, the cookies integrated in the pages and contents that you have consulted may be stored temporarily in a dedicated space of your terminal. They will only be readable by their sender.


(B) REFUSAL OF COOKIES

If you refuse to accept cookies on your terminal, or if you delete the cookies stored on your terminal, you will no longer be able to benefit from a certain number of functionalities that are nevertheless necessary to navigate in certain areas of the Site.
 This would be the case if you attempt to access content or services that require you to be identified. This would also be the case if Renaissance World Tour Shop or its service providers could not recognize, for technical compatibility purposes, the type of browser used by your terminal, its language and display settings or the country from which your terminal seems to be connected to the Internet.
 If necessary, Renaissance World Tour Shop declines all responsibility for the consequences related to the degraded functioning of its services resulting from our inability to record or consult the cookies necessary for their functioning and which you would have refused or deleted.


(C) HOW TO EXERCISE YOUR CHOICES, DEPENDING ON THE BROWSER YOU USE

Each browser has a different configuration for managing cookies and your choices. It is described in the help menu of your browser, which will allow you to know how to modify your wishes regarding cookies.

 

5.5 IF YOU SHARE THE USE OF YOUR TERMINAL WITH OTHERS

If your terminal is used by several people and when the same terminal has several browsers, Renaissance World Tour Shop cannot ensure with certainty that the services and advertisements intended for your terminal correspond to your own use of this terminal and not that of another user of this terminal. If you choose to share the use of your device with others and configure your browser settings with respect to cookies, you are free to do so and are responsible for doing so. For more information on cookies and their use, you can consult the file of the Commission Nationale de l'Informatique et des Libertés at the following address: https://www.cnil.fr/fr/site-web-cookies-et-autres-traceurs

 

  1. MODIFICATION OF THE CHARTER

Renaissance World Tour Shop may have to modify the Charter and will make sure that you are informed of this either by a special mention on the Site or by a personalized warning, particularly in the context of newsletters.

 

  1. PERSONAL DATA POLICY REGARDING MINORS

Our Site is not intended for children. Therefore, we do not knowingly collect, and do not intend to collect, personal data from users who are under 16 years of age, unless consent or permission is obtained from the holder of parental responsibility.
 If you are under 16 years of age and do not have the consent or permission of your legal guardian, we ask that you do not provide us with any personal data and that you only use our Site if you have informed your legal guardian and if you have the consent and assistance of your legal guardian.
 We ask the legal representatives of minors under 16 years of age to contribute to the application of our Personal Data Privacy Charter by ensuring that they never communicate personal data to us without their prior authorization.
If information was collected on a minor, the legal representative of the minor will be able to contact us via the contact
form to rectify, modify or delete this information. The person concerned, if he or she was a minor at the time of collection, may also contact us to have the data deleted from our databases.
 If we become aware that personal data relating to minors under the age of 16 has been collected by our Platform without the consent or authorization of the holder of parental responsibility, we will take all necessary steps to delete such personal data from our databases.